Privacy Notice

What we collect

The mission intake form may collect your name, email address, optional phone number, the recipient's name and phone number, relationship information, the message you want delivered, background/context, preferred call timing, and optional attachments. The participant consent form may collect your name, email address or mobile number, electronic signature, age confirmation, consent choice, submission date and time, and the consent version accepted.

Why we collect it

Information is used to review submissions, determine whether a request is appropriate, contact the submitter or participant, potentially carry out the requested communication, and document participant consent.

Form delivery

The mission intake and participant consent forms are processed through FormSubmit and delivered to the project's designated email accounts. Information submitted through the form may therefore be processed by that service and by the email provider used to receive the submission.

Do not overshare

Please provide only the information reasonably necessary to evaluate the request. Do not submit Social Security numbers, financial account numbers, passwords, medical records, government identification numbers, or other highly sensitive data.

Attachments

Uploaded screenshots, photos, or PDFs should contain only information necessary to explain the request. You are responsible for ensuring you have the right to provide the material.

Retention

Submissions may be retained as long as reasonably necessary to review the request, document decisions, manage communications, and comply with legal obligations. Unneeded material may be deleted.

Sharing

Information is not sold. It may be shared with service providers used to operate the site or communications workflow, or when required by law, necessary to protect safety, or needed to investigate abuse of the service.

Recording and publication

Submission of a mission request does not by itself authorize public release of private information. A participant who submits the separate Participant Consent form agrees to the recording and uses described on that form. Recording and publication will otherwise be evaluated separately and handled only where lawful and appropriate.

Security

Reasonable measures are used to protect submissions, but no internet or email system can be guaranteed completely secure.

Changes

This notice may be updated as the project evolves or new service providers are added.